Tuesday, April 25, 2017

Post 4: Large Organizations; False Alarm

KM in Large Organizations
For this assignment, we were asked to read an article regarding learning lessons (or "debriefing") in large organizations.
The article lists several examples for faulty debriefing, in all sorts of organizations. The reasons for faulty debriefing are plenty, but the one that stands out most is the reference to "organizational memory" - especially in the context of the IDF. Manpower in the army is always switching over, so new soldiers need to be taught.

False Alarms
The second part of this assignment is about the issue of false alarms. As an engineering student, I've been taught that there will always be a trade off between the type 1 and type 2 errors - and this trade off has to be determined by the management. It is easy to say that an event with devastating results should be avoided at all costs - but what if the cost is a system that cries wolf? There is no right answer regarding the alarm system itself, but for a problem like the one in the assignment, the solution is training the staff thoroughly. If the staff members are aware of the cost of the spilled material, and know how the alarm system works - they'll be able to avoid such mistakes in the future.

In some cases, false alarms can have devestating concequences in themselves.

Wednesday, April 5, 2017

Post 3: LinkedIn; Tools

LinkedIn - to Whom Does the Information Belong?
In class, we discussed the widely known professional social network - LinkedIn. In this assignment the discussion is about whether an employee's (Sigal) LinkedIn profile can be considered intellectual property of his company rather than his own.
The company claims that the connections belong to the company, but I disagree. A person's LinkedIn profile belongs to her alone. It uses her email address and password and is updated by her.
If the company wanted its connections to belong to the company and not the employees, it should have those connections contact the company, and not Sigal. It is possible that the contacts connected with Sigal only because of the company she worked for - but in that case the company doesn't have to worry, because the connections won't want to keep their connection now that she's not in the company. The bottom line is that if human contacts are the company's main asset - the company should have a way to manage those contacts independently of its own manpower.

Tools - Which Tool Would I Find Useful?
The tool that caught my eye in class was Evernote. It reminds me of Pinterest a little, in the sense that one can save website articles by topic - but if Pinterest works primarily with photos, it seems that Evernote works well with articles or web-pages of any type. The next obvious advantage of Evernote it the ability to actually save the sites to one's desktop, including the ability to search through them - a feature that Pinterest doesn't offer.