KM in Large Organizations
For this assignment, we were asked to read an article regarding learning lessons (or "debriefing") in large organizations.
The article lists several examples for faulty debriefing, in all sorts of organizations. The reasons for faulty debriefing are plenty, but the one that stands out most is the reference to "organizational memory" - especially in the context of the IDF. Manpower in the army is always switching over, so new soldiers need to be taught.
False Alarms
The second part of this assignment is about the issue of false alarms. As an engineering student, I've been taught that there will always be a trade off between the type 1 and type 2 errors - and this trade off has to be determined by the management. It is easy to say that an event with devastating results should be avoided at all costs - but what if the cost is a system that cries wolf? There is no right answer regarding the alarm system itself, but for a problem like the one in the assignment, the solution is training the staff thoroughly. If the staff members are aware of the cost of the spilled material, and know how the alarm system works - they'll be able to avoid such mistakes in the future.
In some cases, false alarms can have devestating concequences in themselves.
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