KM Principles
In his article, Thomas Stewart discusses ten principles of Knowledge Management - or Intellectual Capital. Such capital can be extremely beneficial to a corporation if used correctly, and Stewart makes some suggestion as to how knowledge can be managed in the best possible way for any type of company.
According to Stewart, intellectual capital is not owned by any one person - its value comes from sharing it among people. In order to enable such sharing, it is important to foster teamwork and other social forms of learning. (My personal experience tells me that friendship and cooperation between teams is helpful to everyone involved.)
If a company can recognize its KM assets, only then can it invest in them. It isn't an easy investment - the product of good KM is visible only to the company's employees - and not to its customers. However, such investment is critical for company success.
CIO Background
In class, the lecturer asked an open question - when choosing a CIO for a company, what sort of credentials should he have?
The CIO would have to have a good grasp of the technology available for his work, but this doesn't mean that he needs to come from a technical position. On the contrary, the person who is in charge of company knowledge should be a person who knows how company knowledge is used - meaning that it should be someone who has worked on the factory floor, so to speak. Ideally, I think, this person should spend time working with every team in the company, to see exactly what knowledge they need for their daily work.
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